Cerha Hempel Spiegelfeld Hlawati advises Convergys, a global leader in consumer management which is listed on the New York Stock Exchange, in association with Gowling WLG on the acquisition of buw, Germany’s largest service provider in the customer care industry in private ownership.
Convergys Corporation will acquire the German based and owner-operated buw for EUR 123 million, subject to certain adjustments and regulatory approvals. By adding buw’s geographic footprint, complementary client base, and German language capabilities, Convergys expects the acquisition to expand its presence in the growing German outsourced customer management service industry. As the largest owner-operated customer management company in Germany, buw will bring approximately 6,000 employees spread across Germany, Hungary and Romania into Convergys’ existing 130,000 workforce operation.
CHSH has advised with regard to the Austrian, Hungarian and Romanian jurisdictions.
The transaction was led and coordinated by Gowling WLG, headed by Partner Dr. Andreas Wölfle. The Austrian, Romanian and Hungarian part of the transaction was coordinated by CHSH, consisting of led Partner Dr. Albert Birkner and Associate Maximilian Mayer (both Corporate/M&A, CHSH Vienna); Partners Mirela Nathanzon, Zizi Popa and Senior Attorney Sebastian Bolda (CHSH Romania); Partner Andrea Presser, and Senior Attorneys György Bálint and Péter Szajlai (CHSH Budapest).